Domestic & General announce 29 New Jobs
One of Brighton & Hove’s largest employers has created 29 new jobs and will be holding an open evening for job seekers
Domestic & General’s Brighton office is now recruiting for the permanent full time roles, which the company aims to fill between now and Christmas.
The jobs have been created within the Customer Support department, which has benefitted from continued growth and success.
Brona Ratcliffe, Head of HR, Contact Centres commented: “Our Brighton contact centre is a great place to work, the energy, diversity and camaraderie between teams is what makes it special. We offer flexible working hours, a wide range of employee benefits, excellent job security and career progression opportunities.”
The new jobs are all contact centre sales agent roles. They play a key role within the business, generating sales and delivering quality service for customers.
Job seekers are invited to an open evening on 19 October at Domestic & General’s Brighton contact centre. Attendees will find out more about the roles on offer and will have the opportunity to fast track their application by taking part in a number of strengths-based activities.
Brona Ratcliffe added: “We introduced a strengths-based model of recruitment last year, which means we employ people based on their strengths rather than just past experience. We conducted research that highlighted people who are good listeners and rapport builders, as well as those who are good at multi-tasking and spotting opportunities, are best suited to the roles we have available.
“The open evening is a way of identifying whether you have these strengths, as many who do often don’t realise, and discovering whether you could be successful in a contact centre role.” All new starters will receive an initial fifteen days of paid intensive training – with an additional three months of ‘on the job’ training and coaching, equipping them with the customer service, sales and telephone-based communication skills they will need to work in Domestic & General’s fast-paced environment.
Gavin Stewart, Chair of Brighton & Hove Economic Partnership commented: “It’s fantastic to see one of Brighton and Hove’s largest employers are continuing to grow, creating more jobs for the city.”
The open evening will take place on Wednesday 19 October between 5pm – 8pm, with job seekers invited to drop-in on the evening at Domestic & General’s office in Queens Square, Brighton.
For more information and to be kept up to date with future job opportunities available at Domestic & General, follow @DandGjobs on Twitter and Facebook or visit careers.domesticandgeneral.com.