Assistant Store Manager - Eastbourne

Metro Bank
Competitive + Benefits
22 Sep 2016
31 Oct 2016
Contract Type
Are you passionate and committed to delivering amazing customer service? Then come and join the Revolution At Metro Bank we are looking for talented, entrepreneurial Assistant Store Managers who display outstanding qualities that are in keeping with our values of providing genuinely professional and amazing customer service alongside a strong emphasis on effective teamwork, professional management and inspirational leadership. You'll often be the first point of contact for our customers, so you will take every opportunity to turn a potential customer into a fan With ambitious growth targets and a plan to open 150 Stores by 2020, we offer a truly unique opportunity and a potentially fast paced and exciting career. Right from the start, we'll give you full training and great support, and as a minimum you will need to have a proven track record at supervisory level, within retail banking. Ideally, you will have had previous experience as an Assistant Store/Branch Manager for a large City or Flagship store or have been a Store/Branch Manager for a smaller concern. You must also have sound knowledge of financial products. Your responsibilities will include supporting the Store Manager in providing supervision of the team and performance of all operational duties and assume complete responsibility in their absence. You will be expected to co-ordinate team schedules and provide leadership to Cashiers and Customer Service Representatives. You'll also need to be able to balance building relationships with your customers with attention to detail - we are a bank after all This is what the job involves Delivering amazing customer service each and every day The full operational running of the Store, in deputy of the Store Manager Management of Cashiers and Customer Service Representatives Participating in our events (including Kids Rock, Dogs Rule, Grand Openings, Metro Money Zone) Supporting in busier periods with account opening, store standards and greeting of customers And we are looking for someone who is able to do all these wonderful things Have previous management experience within retail banking, managing teams of 5 FTE Be comfortable with having full operational accountability of the Store Display communication skills that are second to none Be 100% flexible to work a variety of shift patterns over the 7 days Metro Bank are open (including Saturdays and Sundays) Passionate about providing unparalleled levels of customer service Evidence of consistency and progression in career to date