Apprentice Facilities Assistant in Brighton
Day to Day Duties and Responsibilities:
- To undertake all FM duties as required by the individual service line in portering, retail and patient catering, cleaning, housekeeping, reception, help desk and any other relevant area and is defined but not limited to the following.
- To undertake daily and periodic cleaning duties as per the ward/departmental work schedule. This will include; high/low dusting of fixtures and fittings, damp mopping of floors, damp dusting furniture/fittings, cleaning sanitary ware e.g. baths, sinks, toilets etc. curtain changing, internal glass cleaning, replenishment of consumables, cleaning of mirrors.
- Follow ‘Control of Infection’ procedures in accordance with contract regulations and advice
- To maintain a clean working environment at all times using appropriate equipment including the equipment and designated areas.
- Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to Health (COSHH) and following training guidelines.
- To learn all aspects of retail catering in the retail outlets across the Trust.
- To ensure that all food is prepared in the environment with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies
- To carry out all duties in accordance with the requirements of any Health and Safety, Food Safety legislation etc.
- On a ward level, to serve patient meals, hot and cold beverages and snacks at scheduled intervals throughout the day, ensuring that if a patient misses a meal for any reason they are offered a suitable replacement.
- To provide a portering service including the movement of patients by wheelchair, trolley, stretcher, bed, or any other means necessary, including some escort duties in a safe and appropriate manner.
- The collection and delivery of furniture, air and foam mattresses, linen, medical records, patient notes, x-rays, pharmacy boxes, specimens, blood products, post, clinical and non-clinical waste, medical equipment and supplies, food and any other items, using appropriate methods of work as directed.
- To provide reception duties and be a welcoming face for the public.
- To understand, answer and log calls on the helpdesk and understand the importance of performance management and management of the FM services.
- Adherence to Trust standards regarding uniform, conduct and the wearing of Personal Protective Equipment to the service
Improving Patient Experience:
- Patients are the most important people in the health service and are at the centre of what we do. Patients and carers are the ‘experts’ in how they feel and what it is like to live with or care for someone with a particular illness or condition. The patients’ experience of our services should guide the way we deliver services and influence how we engage with patients every day in our work.
- All staff should communicate effectively in their day-to-day practise with patients and should support and enable patients/carers to make choices, changes and influence the way their treatment or care is provided. All staff, managers and Board members should work to promote effective patient, carer and public involvement in all elements of their work.
- We have a duty to involve, engage and consult with patients, carers and families about plans for health facilities and the provision of our services. The trust wholeheartedly embraces the principles of patient partnership and has made clear its commitment to involve patients in key aspects of its work, which will be further strengthened through becoming a Foundation Trust.
- To work in a self-motivated and professional manner at all times and set a positive working example to other Staff and the Trust.
- Will be required to communicate effectively with a wide range of people, including colleagues, other Trust staff, visitors and contractors.
- Demonstrate duties to new starters.
- Complete Cleaning documentation to meet the requirements of the Trust’s Service Level Agreement.
Policy and Service Development:
- To be aware of Trust policies and developments in service that relate to the post holders area of work.
- Use the time recording (clocking in and out) system in an honest and accurate manner.
Complete any administration activity that is required that is specific to the FM services.
THE NATIONAL SKILLS ACADEMY FOR HEALTH LIMITED
Royal Sussex County Hospital
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Closing date: 23 Oct 2016