Room Attendant

Recruiting Manager
Brighton, East Sussex
28 Sep 2016
26 Oct 2016
Contract Type

My Brighton is a 4* boutique hotel in the heart of the North Laines. We are looking for a Room Attendant to ensure that all guest bedrooms, corridors, lift areas and service areas are cleaned and maintained to the highest standard.

Areas of Responsibility: Guest Rooms, Public Corridors, Lift Areas, Service Areas, Fire Exits and Stairs

Main Responsibilities

  • Complete the cleaning of all allocated rooms daily within the shift (both occupied and departures), ensuring all bedrooms, bathrooms and associated areas are cleaned to the standard of hygiene and cleanliness as highlighted in the SOPs
  • Ensure mini bars are checked in all departure rooms and replenished as necessary
  • Ensure that the guests’ personal property and guest requests are dealt with in an efficient and appropriate manner
  • Replace all guest supplies when necessary and present them to the correct standard as per the SOPs
  • Report any rooms that do not require any service or have displayed the ‘Do Not Disturb’ sign, along with any special guest requests
  • Ensure that all lost and found property is given to your supervisor or handled according to the lost property procedure
  • Follow all key signing procedures and take responsibility for assigned keys
  • Sort and separate linen according to type and dispose of it in the correct manner according to the established policy and procedure
  • Attend all training sessions and meetings as requested; including fire and health and safety training
  • Make suggestions which you feel will improve the operation, customer service and the success of your department and the hotel
  • Assist fellow colleagues both within and outside your department to ensure operational and customer service requirements are achieved at all times
  • Use all cleaning products/materials correctly in accordance with COSHH risk assessments
  • Report any maintenance faults or breakages to your supervisor
  • Dispose of all rubbish following the correct procedure, leaving the corridor free from debris at all times
  • Ensure your appearance and personal hygiene meets the hotel standard at all times, ensuring your uniform is maintained and in good repair

Job Type: Permanent

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