Technical Apprenticeship in Brighton

Brighton, East Sussex
Weekly wage £136.00
30 Sep 2016
20 Oct 2016
Contract Type
Full Time

Initially learning to troubleshoot and repair hardware and software issues across the apple product range and to maintain logs on the central CRM system. Once up to speed and confident to then also assist the team in day to day admin; answering phones and responding to in-store and online enquiries in a professional manner, encourage the customer about the benefits of switching to Mac and / or in upgrading or repairing their existing Mac.

Key responsibilities and Accountabilities:

  • Preparing retail area and workshop for daily operation
  • Keeping retail, workshop and storage area clean, tidy and presentable
  • Monitoring stock levels for managers
  • Assisting in maintaining and developing stock databases
  • Communicating with customers and prioritising daily workload
  • Hardware and software troubleshooting and repair
  • Assessing and performing quality control checks on both client and stock machines
  • Shutting down stock and securing retail machines at the end of the day
  • Securing the shop at the end of the day for closing
  • To carry out any set tasks and projects as and when given
  • Assisting other members of staff when requested


The Mac Man

Address 46 Quebec Street
East Sussex
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