Customer Service Advisor - Worthing Temp & Temp to Perm

Company
Classic Consulting Ltd
Location
Worthing, West Sussex
Salary
£17,000
Posted
17 Oct 2016
Closes
31 Oct 2016
Sector
Education, Support
Contract Type
Permanent
Salary: £17,000 (£9.34 per hour) Hours: 35 per week Location: Worthing Temp to Perm & Temporary Our client is seeking a capable and efficient Customer Service Advisor to assist their team in Worthing. Responsibilities: Provide support and overflow for the front line team by answering any and all queries put forward by customersLiaise with advisers and customers through available channels to provide updates both timely and accuratelyProcess applications, alterations and general enquiries to ensure all information is correctQuality check, sample and give feedback as requiredSet up the appropriate actions to ensure that all tasks are seen through to completion within allotted time frames Requirements: Demonstrable experience of working in a customer focussed environment, with evidence of dealing with challenging customers effectivelyAt least GCSE Grade C in Maths and EnglishHistory of working in a team effectively and efficientlyExperience of working in a fast paced environmentCompetent numeracy and data analysis skills with at least basic IT skills (specifically Excel, Word and Outlook)