Customer Service Advisor - Worthing Temp & Temp to Perm

Classic Consulting Ltd
Worthing, West Sussex
17 Oct 2016
28 Oct 2016
Education, Support
Contract Type
Salary: £17,000 (£9.34 per hour) Hours: 35 per week Location: Worthing Temp to Perm & Temporary Our client is seeking a capable and efficient Customer Service Advisor to assist their team in Worthing. Responsibilities: Provide support and overflow for the front line team by answering any and all queries put forward by customersLiaise with advisers and customers through available channels to provide updates both timely and accuratelyProcess applications, alterations and general enquiries to ensure all information is correctQuality check, sample and give feedback as requiredSet up the appropriate actions to ensure that all tasks are seen through to completion within allotted time frames Requirements: Demonstrable experience of working in a customer focussed environment, with evidence of dealing with challenging customers effectivelyAt least GCSE Grade C in Maths and EnglishHistory of working in a team effectively and efficientlyExperience of working in a fast paced environmentCompetent numeracy and data analysis skills with at least basic IT skills (specifically Excel, Word and Outlook)