Conference and Banqueting Service Waiter - Full Time - Hilton London Gatwick Airport

Hilton London Gatwick Airport
17 Oct 2016
24 Oct 2016
Contract Type
Job Description The 2nd largest bedroom property in the UK Gatwick offers you the opportunity to push forward your suitcase of dreams and let your career take off. With opportunities in our Food & Beverage team to deliver an extraordinary service to our guests then why not look at our recruitment menu. If you have a positive attitude and bags of enthusiasm then why not join our F&B Team and deliver our service with your smile? A C&B Operations Porter with Hilton Hotels & Resorts is responsible for setting up meeting rooms and ensuring all working areas are kept clean and tidy to deliver an excellent Guest and Member experience while working in all areas of Food & Beverage. What will it be like to work for this Hilton Brand? With thousands of hotels in more than 80 countries, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. If you understand the importance of a proper welcome and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Worldwide. Because it's with Hilton Worldwide where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. We're Hilton Worldwide. Welcome. What will I be doing? As a C&B Operations Porter, you are responsible for setting up meeting rooms and ensuring all working areas are kept clean and tidy to deliver an excellent Guest and Member experience. A C&B Operations Porter would also be required to be able to work in all areas of Food & Beverage. Specifically, you will be responsible for performing the following tasks to the highest standards: Set up meeting and event rooms Ensure compliance of brand standards Knowledge of menu content, menu changes, and promotional activities Ensure the Conference & Banqueting areas are kept clean and tidy Ensure Refreshment breaks are served at the correct times Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events Welcome guests in a polite and friendly manner Follow cash handling procedures, if required Manage guest queries in a timely and efficient manner Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Be environmentally aware Job Requirements What are we looking for? A C&B Operations Porter serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Committed to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: C&B department and/or industry experience Previous experience of silver service Knowledge of Food Hygiene Regulations What benefits will I receive? Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. Learn more now about Hilton Worldwide offering an open door, a welcoming smile, and an exceptional experience. Reached a total of 29 million Hilton HHonors® members †with 2.5 million members joining in 2010 alone One of the largest hospitality companies in the U.S. by number of rooms Developing one of the largest pipelines in our history and in the industry with a special commitment to global expansion First major hospitality company to require sustainability measurement as a brand standard