Business Analyst

£350 - £425 p day
18 Oct 2016
28 Oct 2016
Contract Type
A Business Analyst is required for 3 months (likely to be extended) based in Worthing. The Business Analyst will work with the Business Champion for its function within Customer Engagement to understand the key operating drivers for that function and to design and deliver a suite of relevant KPIs, with analysis and recommendations for areas that should be reviewed and processes that could be changed to make the business function more efficient. A range of reporting and analytics tools will be used, including Qlikview, SAP BO and Excel, requiring excellent knowledge of these tools. Analysis will be provided on a daily, weekly, monthly or ad hoc basis as relevant. Analysis must be dynamic, changing to reflect the business priorities and changes in customer behaviour. Strong collaboration with the IT support team to ensure the software and servers are fully functioning as the data requirements for this team put significant demands on the IT infrastructure. Engaging with the Business Analytics Manager to understand the strategy for the team and requirements from the functions within the business Building analytical tools in SAP BO, Excel or Qlikview which provide the KPIs required by the business functions Maintaining / evolving reports in line with requirements from the business Continually seek initiatives that will improve efficiency and effectiveness of the function it works with. Interface with IT support to ensure smooth running of the analytical tools and software required. Technical knowledge - Will provide advice and guidance to internal customers in their operational area. Understanding of the business in order to develop and adhere to processes in line with the business goals and objectives. Has a full understanding of how their own department contributes to achieving the overall objectives of the business and how it interacts with others. Skills and Competencies - Business Skills Excellent numerical and analytical skills Ability to work unsupervised Ability to gather, analyse and evaluate facts and to prepare and present concise oral and written reports and recommendations. Attention to detail and concern for order and quality Performance and delivery based Proven ability to deliver against tight targets and timescales. Ability to translate technical analysis into clear insights. Experience of report coding, analytical techniques and data mart building Experience of using Qlikview, Excel or SAP BO to build reports Experience in / knowledge of the utilities or Telecoms sectors desirable Relevant numerate degree required Training in analytical software This role is to start asap and will pay £350-£425 per day Ltd/Umbrella