Turners Hill, Crawley
£12.00 per hour + retail commission + benefits
19 Oct 2016
16 Nov 2016
Hair & Beauty, Spa
Contract Type
Part Time

Sunday Spa Therapist

The Place

Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

5 Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2 bedroom self-contained Gatehouse are available for guests.

2 Award winning restaurants, Reflections Restaurant (1 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

Please see our website for a full list of facilities.

The Role

Working on a Sunday (4hrs min to 8 hrs required per shift) to support our permanent team of 35 therapists you will be offering a wide range of treatments to our spa guests and members. A comprehensive list of treatments and product ranges is available on our guest website in the Utopia Spa section. 


  • Offering a full range of technical face and body treatments during your shift
  • Meeting and greeting the client on arrival
  • Completing client consultation cards/information
  • Taking the guest through the customer journey
  • Explaining the treatment to be performed
  • Ensuring the treatment is offered to the clients requirements
  • Discussing retail products and beauty regime to enhance guests experience following their treatment
  • Offering refreshments in the relaxation area on conclusion of the treatment
  • Liaising with Spa Receptionists to ensure correct billing


    NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
    Must have completed some practical experience since qualifying
    Completion of a trade test with the Spa Manager prior to recruitment


    £12.00 per hour + retail commission

  • 4 weeks paid holiday per year
  • Free car parking
  • Employee uniform
  • Attendance bonus, retail commission, retail bonus

    Following completion of the company's 3 month probationary period access to a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme

    In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday


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