Customer Care Advisor

Company
Interaction Recruitment
Location
Horsham, West Sussex, RH12
Salary
£17,500 per annum
Posted
13 Aug 2017
Closes
24 Aug 2017
Sector
Education, Support
Contract Type
Permanent
Customer Care Advisor Required (Fixed Term Contract) Are you passionate about delivering excellent Customer Service? Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We are currently working on behalf of our client based in Horsham who are recruiting a Customer Care Advisor to join their advancing team. Are you a Self-driven, results orientated, flexible, a good communicator, able to work to your own initiative and have a clear focus on producing high quality work. Do you want to become part of a growing team within a growing organisation? If so then the customer care advisor role could be for you The customer care advisor role -Call Handling within timeframes set out within the KPIs; -Action of emails in a prompt manner in timeframes set out within the KPIs; -Booking of collections; tracking of collections; within the timeframes set out in the KPIs; -Raising tickets in the agreed timeframes set out in the KPIs; -Tracking of consignments; Education and Experience of the customer care advisor -Self- Motivated, ambition to succeed, motivational -Experience within a customer service/call centre environment -Ability to communicate and influence suppliers to deliver a premium service - Have a strong ability to impact and influence -Excellent communication skills - A positive can-do approach Hours of work: As a customer car advisor you will work 37.5 hours per week between the hours of 08:00-18:00 Monday to Friday. Customer care advisors are to work weekends on a rota basis. If the role of customer care advisor sounds like the opportunity for you then APPLY NOW