Customer Service Advisor

Horsham, West Sussex, RH12
£19,000 per annum
20 Aug 2017
31 Aug 2017
Education, Support
Contract Type
Are you passionate about Customer Service and are looking for a challenging new role? If so, keep reading as our client are looking for a talented Customer Service Advisor to join the team in Horsham. The Company The company is one of the largest housing associations in southern England and has a well-established reputation as a successful business with social objectives. They provide housing of all different types of customers who live in their almost 30,000 properties. With more than 900 colleagues, they`re an organisation that`s going places. The Role They have recently made some changes within their Service Centre and are looking for highly motivated Customer Service Advisors to deliver an excellent customer service to a diverse customer group over multiple channels. They are updating their technology to help develop their services and so having an open mind to and being able to adapt to change is essential. They operate a rotating shift pattern so shifts will vary between: 08:00am and 04:00pm 09:00am and 05:00pm 12:00pm and 08:00pm The Ideal Customer Service Advisor • Committed to putting customers first • Confident in communicating with a diverse customer group • Focussed and driven to achieve the best outcomes for their customers and the business • Able to prioritise a varying workload • Happy to act on your own initiative and not afraid to make decisions that will affect their customers • Able to provide empathy and support to their customers when necessary • Calm under pressure and enjoy working in a busy, supportive environment You Will Receive In return for your hard work as their Customer Service Advisor, you will receive a competitive salary of £19,000 - £23,000 per annum. You will also receive benefits including: • Great holidays - 23 days, plus public holidays. They also close between Christmas and New Year, so you get another 3 days bonus • The ability to buy extra leave and discount cards • Employee referral scheme • A great pension scheme • Cash claim-back on medical treatments • Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, childcare vouchers, critical illness and travel insurance If you have the skills, experience and attitude to become Customer Service Advisor, we want to hear from you. Click APPLY today to review the full role profile The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.