Customer Service Adminstrator

Company
Search Consultancy
Location
Horsham, West Sussex, RH12
Salary
£17,134 per annum
Posted
20 Aug 2017
Closes
31 Aug 2017
Sector
Education, Support
Contract Type
Permanent
Call Centre - Customer Service Administrator, Inbound, Admin, No sales 9 month Contract Horsham £17,134 Customer Service Advisor, with previous experience in working within an inbound call centre needed for a rapidly growing animal welfare company located in Horsham. This is a fantastic opportunity, which offers an excellent salary and benefits package. Are you passionate about Customer Service? Want to work with a reputable company? Is it time for a change? If the answer is yes to all of these questions……Then we want to hear from Benefits: 17 days holiday bank holidays Free on site parking Childcare vouchers Full training Dress down every Friday Subsided canteen Competitive pension scheme Duties and Responsibilities: Act as the first of contact in your department for both internal and external customers Answer all telephone calls coming in, and prompt, polite and efficient service To provide and promote a high standard of service and customer care Produce and post letters to new and existing customers. Process payments Undertaking associated administration duties You must have the following skills and experience: Excellent customer service skills with previous experience in working within an inbound call centre. Highly organised, with good verbal and written communication skills and attention to detail Experience in using Word and Excel Call Centre - Customer Service - Inbound - Outbound - Animal Welfare - Administration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age