Trainee Move-In Co-Ordinator

Horsham, West Sussex, RH12
£16,000 per annum
05 Sep 2017
14 Sep 2017
Education, Support
Contract Type
Skills: Strong Communication, IT Literate, Customer Service, Administration Hours : Monday to Friday 8.45am to 6.00pm Benefits: Pension, Life Insurance, Childcare Vouchers, Rewards and Incentives About the Company An award winning independent estate agency group who have over 100 branches, are currently recruiting for a trainee move-in co-ordinator to join their Customer and Property Care Department. With strong customer care values, they are looking for a candidate who believes in providing the highest standards of service. What will your working week be like? Working within a busy and client focussed team you will be communicating with tenants and landlords to ensure that all administration and compliance work is carried out for a tenant to move into a property Support tenants and landlords at the start of their tenancy process Resolving or escalating any issues promptly Ensuring compliance, legalities and standard operating procedures are adhered to Maintaining regular contact with clients via telephone, email or post ensuring clients receive the best possible service Working towards set targets Providing administrative support and help to network branches Who will suit this role? In order to be successful in this role you should be passionate about providing great customer service. You should be able to manage multiple tasks and communicate well with your team. Willing to learn and develop your skills Adept at dealing with telephone enquiries to provide a truly exceptional standard of customer service Hard-working with the desire and determination to achieve your goals Professional, organised and have a great work ethic Confident, resilient and enjoy healthy and fun competition within a great working environment Competent with Microsoft Office Remain calm and patient under pressure Demonstrate excellent customer service skills Build rapport quickly and ensure accurate information is both recorded and delivered. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Keywords : Customer Service, Administration, Organisation, IT Literate Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.