Customer Support

Brighton, East Sussex
31 Oct 2017
28 Nov 2017
Contract Type
Full Time

Inbound Customer Support

Location: Brighton

Salary: £19,500k-£23,000k

Hours: 37.5 per week, Opening hours Monday- Friday 7am-10pm, Up to 3 weekends per month is required but after working 3 weekends you will then get 5 weekend off, Saturday-Sunday 8am-8pm

My client is looking for a customer focused individual with an excellent telephone manner to join their highly reputable organisation based in the heart of Brighton.

Responsibilities include:

  • Receive incoming calls from existing customer
  • Upselling further warranties
  • Keeping on top of targets
  • Booking in appointments with engineers
  • Troubleshooting
  • Regular Customer contact both via email, post and on the phones
  • Use of multiple IT software’s.

The company offers a fantastic training program which will run over 3 weeks 9am-5:30pm. This training allows employees to progress within the company. 100% attendance on the course is mandatory.

This is a permanent role that comes with performance bonuses and additional benefits and incentives.

Apply today by sending your CV over to Hannah King at Red Flag Recruitment

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