Client and Customer Relations

Location
Brighton, East Sussex
Salary
£18,000k- £20,000k + Bonus
Posted
08 Nov 2017
Closes
06 Dec 2017
Sector
Business
Contract Type
Permanent
Hours
Full Time

A thriving company located in Brighton is seeking an outgoing and positive professional to join their call center team.  

Salary: £18,000 + £21,000

 
Position Overview:
 Interact with customers over the phone to provide information in response to inquiries about products and services and assistance to any issues.

Responsibilities of the Call Center Agent:  

  • Chat with customers by telephone to provide information about products or services.
  • Check to ensure that appropriate changes were made to resolve customers’ problems
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise or adjusting bills

 

 

Qualifications for the Call Center Agent: 

  • Strong work ethic 
  • Positive attitude
  • Great communication skills 
  • Open availability

Hours: Monday-Saturday only 37.5 hours a week.  

If you wish to apply then send your CV over to Hannah King at Red Flag Recruitment