Business Administration Apprenticeship, Level 2 (Alarm Administrator)

Eastbourne, East Sussex
£160.00 per week
27 Feb 2018
27 Mar 2018
Contract Type
Full Time

Vacancy description

  • Sending out service invoices for systems, ensuring the correct prices and dates are in schedule
  • Ensure the template is correct and zones correct
  • Booking in services (taking payments as necessary)
  • Sending out letters to past/new customers to arrange a new service
  • Answering the phone
  • Dealing with customers on the phone to the best of your ability
  • Booking in Jobs, starting up new sites or surveys (details in handbook)
  • Going through completed job sheets and entering details on the system
  • Filing
  • Check police URNs on a monthly basis
  • Must communicate any issues you may have, so we are able to resolve them
  • Must promote the company in a good light
  • Work within a team
  • Take turns making tea/coffee in the morning
  • To HELP with light cleaning duties: keep the office, kitchen and toilet areas clean
  • Empty bins and shredder

Required Skills

  • To be computer literate
  • To be confident in talking to customers on the phone
  • To be friendly and open with colleagues

Personal qualities

  • To have good attention to detail
  • To be well organised and thorough
  • To be willing to learn new skills
  • To be prepared to work in a team and get involved in everything
  • To be able to be accurate and careful when inputting data
  • To learn how to prioritise work
  • To be prepared to represent the company positively
  • To be prepared to roll up your sleeves and get the job done!

Required qualifications

GCSE (or equivalent) English and Maths grade C/4 or above.

Future prospects

We are looking for a permanent team member.

The view is to take on an apprentice, with a view to employing them at  the end of the team, provided they are capable, willing and fit within our existing team.

Things to consider

  • The vacancy is within Eastbourne. It is 9am – 5pm, Monday – Friday.
  • We are closed on bank holidays and for some time over the Christmas period.
  • You will be entitled to 4 weeks holiday (Jan – Dec pro rata).
  • Buses run regularly and there is ample parking within walking distance.


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