Customer Service and Sales

Location
Brighton, East Sussex
Salary
£18,000- £21,000 + Commission
Posted
16 May 2018
Closes
13 Jun 2018
Sector
Business
Contract Type
Permanent
Hours
Full Time

Red Flag Recruitment LTD are looking for amazing, energetic people for entry-level customer service positions. With training classes starting soon, we can help you build the successful career that you want! You will be working for a well-established, expanding company with over 100 years’ experience in their field. Their dynamic, team-oriented work environment will ensure your success in a workplace where you can truly make a difference. A world of opportunity awaits for customer service and sales orientated candidates.

Job Summary: 

Call Center Customer Service and Sales Representatives are the front line and the first voice of the company. In this position you will be responsible for providing excellent customer services and sales support to their main clients, by making outbound calls to existing customers regarding their current products and upselling latest products.

Job responsibilities include, but are not limited to:

  • Determine customer eligibility for product offers and promotions  
  • Provide information about latest products and services 
  • Review service terms and conditions as well as cancellation rights 
  • Determine charges for selected products/services and process payments 
  • Consistently meet or exceed established call center goals (KPI’s) 
  • Remain up to date on all products and services provided
  • Understand our mission and vision for the features
  • Complete other duties as assigned

Qualifications: 

  • At least 4 GCSEs with a C grade or higher
  • Type a minimum of 35 WPM 
  • Ability to navigate multiple computer screens simultaneously 
  • Strong written and verbal communication skills 
  • Proven ability to multi-task and work efficiently in a fast-paced environment 
  • Schedule flexibility a must.
  • Minimum 6 months experience in a similar role

Compensation:

  • Basic pay 18,000k- 21,000k per annum
  • Salary review after 6 months
  • Comprehensive 3 weeks of training to get you started

Approved applicants must submit to full Referencing and Background Check. 

Red Flag Recruitment is an Equal Opportunity Employer

To apply to this role, please send a CV over to Hannah King at Red Flag Recruitment today!

Red Flag Recruitment is a Recruitment Agency. If you do not hear from us in the next 7 days, then I am afraid that your application has been unsuccessful.

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