Hospitality Apprentice

Location
Crawley, West Sussex
Salary
£7.83 per hour / £305.37 per week
Posted
27 Sep 2018
Closes
25 Oct 2018
Ref
Ibis
Contract Type
Apprenticeship
Hours
Full Time

An excellent opportunity has arisen for a Food and Beverage/Hospitality apprentice to join our team at ibis London Gatwick Airport Hotel This is an excellent opportunity to develop your skills and knowledge whilst working for an exciting and professional team.

Vacancy description

  • Preparing food and beverage areas for service
  • Ensure that all guests receive a courteous, friendly and efficient service at all times
  • Knowledge of all food and beverage offerings in the restaurant and bar
  • Taking orders and demonstrating excellent customer service
  • Assisting guests with their inquiries
  • Comply with ibis/Accorhotels and Starboard Hotels standards
  • Maintain the highest standard of Food and general hygiene, ensuring that all aspects of Health and Safety are complied with
  • Ensuring till operation procedures are followed and all security procedures are carried out
  • Develop a complete knowledge of all food and beverage items offered within the Hotel
  • Following Hotel and Company uniform Standard
  • Ensuring a pro-active attitude within the Department

CANDIDATES MUST BE AGE 18+ AS THIS ROLE WILL INVOLVE SERVING ALCOHOL

Desired skills

  • Able to follow instructions and be supervised
  • Strong customer service skills e.g. good communication, polite, professional and attention to detail
  • To work safely and adhere to health and safety regulations and processes

Personal qualities

  • Well presented
  • Good personal hygiene
  • Customer focused
  • Work well within a team
  • Able to work under pressure
  • Flexible to work a range of shifts as required, including evenings, weekends and bank holidays

* No specific qualifications required*

Training to be provided**

  • Level 2 NVQ Diploma in Hospitality Team Member
  • Certificate in Hospitality and Catering Principles (Food and Beverage Service)
  • Functional Skills Qualification in Mathematics (Level 1)
  • Functional Skills Qualification in English (Level 1)

Working hours:39 hours/week on a rota basis. Shifts TBC.

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