IT Services Administrator

Location
Brighton, East Sussex
Salary
8,249.59 per annum
Posted
04 Jan 2019
Closes
01 Feb 2019
Contract Type
Permanent
Hours
Part Time

IT Services Administrator

Hours: 21 hours, Term Time only (39 weeks a year)

Sixth Form Colleges Forum SFCA Support Staff salary spine – Band 2, Pt 18 - £17,100 per annum (pro rata).

Actual salary £8,249.59 per annum

We are looking for an IT Services Administrator to help assist with the smooth running and effectiveness of College-wide IT support.  As our IT Services Administrator, you will receive and respond to user queries and log routine and complex problems onto the helpdesk logging system.  You will also assist with routine day-to-day tasks for our IT team and supervise the use of the Open Access room.

The post will be the first point of contact for all callers to the HelpDesk.  Answering incoming calls and dealing with direct requests regarding technical support issues.

The candidate will demonstrate the ability to work within a busy and sometimes demanding environment using initiative to problem solve. Previous customer service experience and proven computer skills are essential requirements.

Previous experience of working in IT support or in FE/Higher Education is desirable.

To Apply:

  • Please download an application pack from our website https://varndean.ac.uk/vacancies
  •  
  • Completed application forms need to emailed to hr@varndean.ac.uk by the closing date.

Closing date: 18 January 2018

 

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