Service Desk Technician
- Employer
- Southdown Housing
- Location
- Lewes
- Salary
- From £20,273 to £22,234 per annum
- Closing date
- 11 Feb 2019
View more
- Sector
- Technology
- Contract Type
- Permanent
- Hours
- Full Time
£20,273 – £22,234 per annum
37 hours per week
Lewes
We are looking to recruit a Service Desk Technician to join our small IT Department in Lewes, supporting approximately 1,000 Southdown staff in over 60 locations.
You will be the main point of contact for staff at all levels, offering a quick diagnosis of issues with clear, logical and methodical resolution support. The role also involves undertaking multiple administrative functions such as asset management, creating user accounts and email addresses. To be successful in this role, you’ll need to be self-motivated, confident at giving technical advice over the phone, approachable and great with people, be resolution focussed with an interest in seeing things through and content working in a small team.
This is a great opportunity to begin a career in IT and a potentially gain experience of 2nd and 3rdline support through a hands on approach. You’ll need to have a genuine interest in how IT operates in a corporate environment, be enthusiastic and willing to learn. We use technologies such as VMWare, Citrix, Windows 2016 Server, Exchange Server, SQL Server, Windows 7/Windows 10 Operating Systems as well the Microsoft 2016 Office suites. Ideally, you will have some awareness if these technologies as well as basic networking troubleshooting skills.
In return, we can offer you 25 days holiday which rises with service, work life/balance, a supportive and friendly working environment, local travel discounts and a range of other benefits.
For more information and to apply, please see our website by clicking Apply.
Closing date: Sunday 20 January 2019
Interview date: Monday 28 January 2019
An Enhanced Check for Regulated Activity will be required for successful applicants - Southdown pay the cost.
Southdown is a not-for-profit organisation that actively promotes diversity & equality of opportunity. We welcome applicants from all sections of the community.
An Enhanced Check for Regulated Activity will be required for successful applicants – Southdown pay the cost.
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