IT Technician Apprenticeship

Location
Eastbourne, East Sussex
Salary
£152.00 per week
Posted
22 Jan 2019
Closes
15 Feb 2019
Function
Apprenticeship
Contract Type
Apprenticeship
Hours
Full Time

The purpose of the role is to train as an IT Repair Technician fixing laptops, desktops, tablets, and phones.

The key tasks will include:

  • Taking details from customer
  • Book jobs into the system
  • Complete hardware and software repairs
  • Quality test repairs prior to handing back
  • Contact customers to let them know their job is complete
  • Use of the till (ePos System) 

Desired skills  

The essential skills for the role include:

  • Experience using different Windows operating systems
  • A technical knowledge of laptop and PC components  

Personal qualities  

The essential personal qualities for the role include:

  • Confidence
  • Good communication skills
  • Good work ethic
  • Flexibility  

Desired qualifications  

There are no essential qualifications for the role; however, you will be required to complete an English, maths, and ICT assessment to ensure that you are at a high enough level to complete the apprenticeship.

Future prospects  

There is the opportunity for permanent full time employment at the end of the apprenticeship.

Things to consider  

While a technical-based role, it is based within a retail environment; as such we are open 7 days a week, including bank holidays. Candidates should be flexible with their working hours in order to help other team members if/when required to do so. The minimum amount of hours will be 38 per week but there could be more.

The starting salary is £4 per hour.

One day per week you will study at East Sussex College, as part of a day release programme. This is located in Eastbourne, at Hampden Park.

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship ( one day per week, during term time).

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