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Customer Service/Sales Executives – Entry Level

Employer
Red Flag Recruitment
Location
Brighton, East Sussex
Salary
Starting basic pay £19,300, increasing to £21,158 + commission
Closing date
22 Feb 2019

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Sector
Business
Function
Call Centre, Customer Service, Sales
Contract Type
Permanent
Hours
Full Time

Job Details

You will be joining a busy call center environment based in Brighton.

As a first point of contact, you will need to have a pleasant personality and friendly demeanour.

Pay: Starting Basic of £19,300, increasing to £21,158/annum + commission

Working Days/Hours: Monday to Saturday (No Sunday work) Hours: Between 11.00am-8.00pm (1 in 2 Saturdays are required) You will receive a day off in lieu if you work the Saturday.

You will receive 3 weeks classroom training and ongoing support.

The role of a Customer Service Executive;

  • Assists customers by setting up insurance and warranty policies and answering product and service questions.
  • Handle changes in policies or renewals
  • Fulfil customer needs to ensure customer satisfaction.
  • Update and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
  • Build sustainable relationships of trust through open and interactive communication
  • Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies

If you have the suitable skills and feel this role is ideal for you, please send your CV to Emma Sharp at Red Flag Recruitment

Company

RED FLAG RECRUITMENT LTD. THE AGENCY YOU CALL WHEN YOU NEED TO MAKE AN IMPACT

FOR OUR CLIENTS

We want to be the best at helping employers achieve success through people.

At Red Flag Recruitment LTD. our company mission is simple: we help businesses hire great employees, allowing them to stay focused on their core business. Keeping staff talent motivated and driven to excellence requires a well-crafted recruitment strategy. This includes sourcing and management of a workforce that is goal-focused and scalable when needed. Red Flag Recruitment LTD. has the work-ready employees your company needs to thrive; whether you’re a small, medium or large business, a start-up, a PLC, or a government department. Get in touch and tell us how we can help. We can have the staff you need at your door in the timeframe you request.

FOR OUR JOBSEEKERS

We're experts at every stage of the candidate lifecycle.

At Red Flag Recruitment LTD. we are not only partners to our clients, but also our candidates. Our unique and specific recruitment support offering makes us experts in helping jobseekers secure work whether it be temporary or permanent employment. We assist candidates with each phase of their career. We understand that recruitment isn’t only about securing your next job, it’s about developing your career potential. We help jobseekers manage their professional lives and provide coaching, evaluations and ongoing support throughout.

Company info
Telephone
01273 666890
Location
Tower Point
44 North Road
Brighton
East Sussex
BN11YR
GB

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