2nd Line Support Engineer

East Sussex, Brighton
07 Feb 2019
07 Mar 2019
Matt Novis
Technology, IT
Contract Type
Full Time

2nd Line Support Engineer

We have a very exciting opportunity for a 2nd Line Support Engineer to join a market-leading managed service provider whilst driving innovation through their products and services. The successful 2nd Line Support Engineer will ensure the smooth and consistent operations of customer and internal systems, fixing any technical issues that may arise, so excellent communication skills both written & verbal are essential.

As the 2nd Line Support Engineer your role will be based around monitoring internal and customer systems (servers, exchange, networking, storage, applications), whilst taking ownership of everything that falls to the 2nd line team.

Essential skills needed for the2nd Line Support Engineer position:

  • Proven experience working in 2nd Line IT support role
  • Strong Microsoft Windows Server 2008 / 2012 / 2016 (including Active Directory/DNS/Group Policy etc.)
  • Experienced in Microsoft Office 365 including Exchange Online, SharePoint Online and Skype for Business
  • Past experience th Microsoft Azure Platform
  • Microsoft Exchange Server 2007 / 2010 / 2013 / 2016
  • Virtualisation technologies including VMware and Microsoft Hyper-V
  • Shared storage platforms (SAN's) such as Dell EqualLogic, EMC and HP MSA platforms
  • Networking principals including VLAN's and routing.

This is a fantastic opportunity for a 2nd Line Support Engineer to utilise their existing skills and gain exposure to the latest technology!

2nd Line Support Engineer: Windows, Azure, VMware, Citrix, DHCP, DNS, Exchange, AD, Virtualisation, HyperV

Location: Brighton
Salary: £25 000 - £30 000 + benefits

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