Business Administration Apprenticeship (Level 3) - Administrator Support assistant
- Employer
- Greater Brighton Metropolitan College Apprenticeships
- Location
- Lewes, East Sussex
- Salary
- Weekly wage - £215.25
- Closing date
- 13 Mar 2019
View more
- Sector
- Apprenticeship
- Function
- Apprenticeship
- Contract Type
- Apprenticeship
- Hours
- Full Time
Job Details
You will be responsible for recording and monitoring all work and other data onto the Vandu information/filing systems and dealing with any problems.
- Take service requests, provide information, book interpreters, confirm bookings to clients
- Implement customer requests for particular requirements with their bookings
- Maintain and operate manual and computerised information systems, e.g. to search records and enter data onto the client database, ensure data is relevant and up to date, utilise tools required for day to day management of projects.
- Research information, compile statistics, gather and compute various data for use both internally and for clients
- Review, monitor, and process all correspondence to and from customers
- To be the first point of contact for personal and telephone callers, and to respond with appropriate information
- Organise workload to ensure deadlines are met; schedule work assignments in order of priority and date received
- Respond to general customer inquiries and provide information pertaining to VLS services to existing or potential clients
- To maintain customer retention ensuring customers and associates are happy with the service they receive, and that they feel supported.
- To participate in staff meetings, training and development activities and supervision sessions.
- To adhere to VLS Policies and Procedures as necessary
- Perform miscellaneous job-related duties as assigned.
Company
About Brighton MET (formerly City College Brighton and Hove)
Greater Brighton Metropolitan College (MET) was created from the merger of City College Brighton and Northbrook College Sussex. It is the college for our City and our region and draws on 150 years of heritage, history and experience.
The MET offers a comprehensive range of qualifications for 16 year olds leaving school, full and part time courses for adults, apprenticeships, professional qualifications and university degrees. The MET operates across five campuses in Brighton, Shoreham and Worthing and teaches around 3,500 16-18 year olds, 7,500 adult learners, 1,000 undergraduates and 800 apprentices.
Brighton MET Apprenticeships offer a matching service for apprentices to be put forward to a range of apprenticeship opportunities across a variety of sectors in the city.
Apprenticeship Drop-in every Wednesday between 12 and 3pm in the Student Centre. Broadwater
Apprenticeship Drop-in every Tuesday 9am-4.30pm in the Student Centre. Pelham Tower
- Website
- https://www.gbmc.ac.uk/apprenticeships
- Telephone
- 01903 273735
- Location
-
Recruitment and Careers Hub
Broadwater Campus
Worthing
west sussex
BN14 8HJ
GB
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