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Credit Controller

Employer
Focus Group
Location
Southwick, Brighton
Salary
£22,000 - £25,000 dependent on experience
Closing date
14 Mar 2019

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Job Details

You will be working alongside the Credit Control Manager in a busy and varied role which you can make your own. You will be accountable for ensuring efficient and effective collections and will ensure that an efficient Credit Control function is established working with various teams across the business. You will need to be a self-starter who can drive cash collection and influence customers and internal colleagues. 


Principal Responsibilities:

  •    Managing part of a large ledger of over 1200 accounts
  •    Building a rapport and liaising with clients regarding outstanding payments and agree a deadline in accordance with the time frames set
  •    Identifying and analysing root causes for delays in collection of debt 
  •    Responsible for requesting restriction of services and decide whether to start legal action
  •   Reconciliations
  •   Negotiating payment plans with customers
  •   Promptly logging client queries and assigning them to the relevant department, answering queries directly where possible 

Essential Skills:

  •  Excellent communication, customer service and interpersonal skills
  •  Able to demonstrate excellent attention to detail 
  •  Strong critical thinking and decision-making skills
  •  Experience within an Accounts Receivable department 
  •  Ability to listen to customers and negotiate winning solutions
  •  Calm, confident manner to handle potentially uncomfortable conversations 

Benefits:​

  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office 
  • Focus Awards Ceremony 
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher 
  • Access to well-being champions 
  • Financial advice 

 

Company

Who are Focus?

  • Established in 2003 and has grown organically into the Group of Companies we are today.
  • Currently employ circa 270 staff.
  • Supply a range of solutions to over 12,000 businesses.
  • Focus Group’s portfolio now includes; Voice, Mobile, IT, Data, Security & Energy.
  • Working with global brands such as BT, Gamma, Vodafone, 02, Cisco, Ericsson-LG and Microsoft.
  • Multiple Award Winning and leading UK Communications Provider.

We have several offices in West Sussex and Kent.

Why work with us?

We offer lots of opportunities to develop and further our employees’ careers offering training and personal development plans. We are a very sociable Company and regularly organise events such as Pub Quizzes, Sports Events, Awards Ceremony and many more.  We will continue to grow as a Company which will create exciting opportunities for employees of Focus Group.

Our employees are our greatest asset. If we look after our staff, they in turn will look after our customers. Click here to see some of the team!

To help us sustain our rapid growth we strive to attract dynamic, committed and talented people who can develop personally and professionally within our organisation.

We actively encourage staff to make suggestions about both the operational and commercial direction of the business. All of this ensures that employees feel involved and valued.

Our Benefits

  • Sales incentives
  • Focus Awards
  • Pension Scheme
  • Perkbox membership
  • Focus Discount card for local retailers
  • Financial Well-being advice
  • Well-being Committee
  • Daily Fruit
  • Free tea and coffee in the office
  • Cycle to Work scheme
  • Eye test & spectacle vouchers
  • Participation in regular charity and sports events
  • Interest free travel loan
  • Regular Company and team social events (including a Summer and Christmas party)

 Our Core Values

Focus Group is a Company to be proud of and we continue to maintain our Core Values; Integrity, Honesty, Openness, Personal Excellence & Continual Self-Improvement.

We look for people who demonstrate ambition, conscientiousness, resourcefulness, energy, honesty & loyalty.

Follow us! 

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final

Company info
Telephone
01273964398
Location
Focus House
20 Ham Road
Shoreham-By-Sea
West Sussex
BN43 6PA
GB

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