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1st/2nd Line Support Engineer

Employer
Premier Group Recruitment
Location
Eastbourne, East Sussex
Salary
£20k - 23k per year
Closing date
23 Mar 2019

View more

Sector
Technology
Contract Type
Permanent
Hours
Full Time

Role- 1st/2nd Line Support Engineer

Location- Eastbourne

Term- Permanent

Salary- Up to £23,000 per annum (Depending on experience)

I am looking for a 1st/2nd Line Support Engineer to join a well established IT company based in Eastbourne. This is a great opportunity for a 1st/2nd Line Support Engineer to become a part of an exciting company on their journey to success and growth. As the 1st/2nd Line Support Engineer, you will deal with any 1st/2nd line client issues relating to hardware, software and some networks. This role will be remotely based in the main office based in Eastbourne with some travel to client sites when needed. If you have previous experience as a 1st/2nd Line Support Engineer, have a passion for IT and want continuous career development, I would love to hear from you!

The 1st/2nd Line Support Engineer will have the following attributes:

  • Previous experience providing IT Support on a similar level
  • Strong knowledge of IT hardware
  • Experience troubleshooting to resolve issues
  • Active Directory exposer
  • Office 365 and Exchange exposer
  • Understanding of Virtualisation would be beneficial
  • Previous experience working with Windows Servers
  • Understanding of networking fundamentals

As the 1st/2nd Line Support Engineer your main duties will include:

  • Re build and set up laptops and desktops
  • Troubleshoot to resolve issues related to hardware and software
  • Support clients remotely and travel to client sites when needed
  • Roll out new hardware and software within businesses
  • Log all issues and identify issue trends with clients

As the 1st/2nd Line Support Engineer your benefits will include:

  • Up to £23,000 salary depending on experience
  • Generous holiday package
  • Progression opportunities
  • Pension scheme

If you are interested in this 1st/2nd Line Support Engineer position based in Eastbourne, please apply with an up to date CV to


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