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Customer Service & Sales

Employer
Red Flag Recruitment
Location
Brighton, East Sussex
Salary
£19.300 to £21.000 + £5.000 bonus
Closing date
2 Apr 2019

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Sector
Finance, Insurance
Function
Administration , Advisor
Contract Type
Permanent
Hours
Full Time

Job Details

Red Flag Recruitment are seeking a new Customer Service & Sales person to join a team on a permanent full-time contract (37.5hour).

The service we provide to our customers is the most important part of our business. Our customer service team is committed to making every customer experience a positive one. The feedback that we receive from our customer is very important to us. To help us keep customers experience at their best. We are on the constant hunt for people with genuine desire to help others.

 Providing one-on-one support via email and phone, this position will have you working to deliver the best support to our customers.
Among a variety of tasks - and we mean, multi-tasking must be in your nature! You will be tasked with:

  • Answering enquiries from our customers regarding the complete range of our products and offers.
  • Handle customer queries regarding orders and accounts
  • Maintain a proactive approach to complaint handling and confident in resolving issues.
  • Presentable always whilst on shift.
  • Provide financial administrative support including reconciliation of invoices and ensuring processes are in accordance with organisational policies, guidelines and procedures.
  • Undertake day-to-day data entry into systems ensuring the recording of transactions meet organisational standards and carried out in a timely manner.
  • Providing general support to key projects, including managing status updates and communications.

These roles require outstanding communication skills, so your spelling and grammar will be exceptional, and you will have a clear, articulate speaking voice.

Benefits we can offer:

  • £19.300 starting salary to £21.000
  • Bonus scheme of up to £4.500 per annum
  • 33 days annual leave 
  • Free Wi-Fi, hot drinks and fresh fruit
  • Pension scheme
  • Free life assurance
  • Comprehensive in-house training
  • Career progression opportunities
  • Employee discounts at local shops, gyms and restaurant

To apply for this role you will need, you must be confident to undertake an immediate interview and be willing to undergo a reference check (CCJ, IVA) to be able to pursue applications.

If you think you are the right person for this role, please send a copy of your CV to Viki at Red Flag Recruitment.

Company

RED FLAG RECRUITMENT LTD. THE AGENCY YOU CALL WHEN YOU NEED TO MAKE AN IMPACT

FOR OUR CLIENTS

We want to be the best at helping employers achieve success through people.

At Red Flag Recruitment LTD. our company mission is simple: we help businesses hire great employees, allowing them to stay focused on their core business. Keeping staff talent motivated and driven to excellence requires a well-crafted recruitment strategy. This includes sourcing and management of a workforce that is goal-focused and scalable when needed. Red Flag Recruitment LTD. has the work-ready employees your company needs to thrive; whether you’re a small, medium or large business, a start-up, a PLC, or a government department. Get in touch and tell us how we can help. We can have the staff you need at your door in the timeframe you request.

FOR OUR JOBSEEKERS

We're experts at every stage of the candidate lifecycle.

At Red Flag Recruitment LTD. we are not only partners to our clients, but also our candidates. Our unique and specific recruitment support offering makes us experts in helping jobseekers secure work whether it be temporary or permanent employment. We assist candidates with each phase of their career. We understand that recruitment isn’t only about securing your next job, it’s about developing your career potential. We help jobseekers manage their professional lives and provide coaching, evaluations and ongoing support throughout.

Company info
Telephone
01273 666890
Location
Tower Point
44 North Road
Brighton
East Sussex
BN11YR
GB

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