Are you passionate about customer service and interested in a career in financial services or legal industry that offers long-term career progression opportunities?

At Mortimer Clarke Solicitors we are committed to treating our customers fairly and we work with them to understand their situation and consider all of the options available.

An exciting opportunity has arisen for Litigation Customer Consultants to join our vibrant call centre in our large, contemporary offices in Worthing town centre.

We are offering a starting salary from £19,200 depending on experience plus the opportunity to earn an additional 35% of salary through our bonus scheme so you could be earning upwards of £24-26k in your first year.

Benefits

You will be entitled to loads of great benefits, such as a gym membership subsidy, discount and cash back on hundreds of high street shops, healthcare cash back plan, travel insurance, pension, 22 days holiday, on site massage and health checks plus much, much more.

The role

The Litigation Customer Consultant is 100% telephone based in an exciting call centre environment. You will be responsible for handling inbound and outbound calls, speaking to our customers in different financial positions in order to help them on their journey to financial recovery.

You will work on a rotating shift pattern consisting of:-

• An early week: working between the hours of 7.45am and 3.45pm
• A late week: working between the hours of 12.15pm and 8.00pm
• One longer shift per week on a Monday, when working the early shift the hours are 7.45am to 6.15pm and the late shift the hours are 9.45am to 8.00pm.
• 1 in 3 Saturdays: 9am-1pm

We are looking for people with previous experience of working in a fast paced customer service role, excellent communication skills, motivation and drive, and a professional attitude.

Training

We offer a comprehensive 8 week fully paid training period and opportunities to develop your knowledge, skills and experience.

We are also keen on promoting internal talent so this could be the first step on your road to a successful career.

Next steps…

If this sounds like you and if you would like to join our rapidly expanding company, then we would love to hear from you!

**At MCS we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check.

Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on your credit file.