Sales and Events Manager
- Employer
- Alexander House Hotels & Utopia Spas
- Location
- RH10 4QD, Turners Hill
- Salary
- £30,000
- Closing date
- 1 Apr 2019
View more
- Sector
- Hospitality & Catering, Front Of House, Hotels
- Function
- Sales
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
SALES AND EVENTS MANAGER
The Place
Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
5 Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2 bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (1 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
Please see our website for a full list of facilities.
The Role
Leading a small sales team (3) you are responsible for ensuring the success in both the reactive and proactive selling of Alexander House Hotel & Utopia Spa and Langshott Manor Hotel in all aspects of conference, day meetings, weddings and banqueting.
Reporting to the General Manager and supported by the Group Director of Sales and Group Business Development Manager. Your role will have responsibility for ensuring the Sales Office team have success across the following areas;
- To reactively and proactively sell Alexander House Hotel & Utopia Spa and Langshott Manor Hotel in all aspects of conference and banqueting
- To handle telephone, email and online enquiries for functions including weddings, conferences and private dining
- To carry out showrounds and appointments at the hotel adhering to Mystery Guest Standards
- Completing the necessary administration to ensure the event is successful from a customer service and financial point of view
- To ensure the production of accurately and timely function information ensuring it is effectively communicated to the operational managers
- Achievement of Mystery Guest standards and scores for all sales actions completed by yourself and your team
- Managing a team of 3 to ensure they are successful in all aspects of the sales process
- Recruit, train and performance manage your team
- Review and action all aspects of guest feedback
- Ensure the best financial use of all conference and banqueting space
- To generate new leads and enquiries as well as maintaining existing/return business
- Attend external sales events locally to support the Group Sales team
- Recommend ideas and initiatives to develop sales/revenue for meetings and events business
Requirements
- Full time role, 40hrs per week including weekends as required
- Local travel between the 2 Hotels (Turners Hill to Horley)
- Previous hotel sales and events experience within a quality environment
- Proven ability to achieve sales budgets in an events environment
- Smart appearance and friendly telephone manner
- Strong organisation skills
- Excellent written and verbal communication skills
- Excellent attention to detail
- Ability to manage time and co-ordinate priorities effectively
The Benefits
£30,000 including guaranteed service payments
- 4 weeks holiday
- 8 Bank holidays
- Free car parking
- Employee uniform
In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
Company
Welcome to Alexander Hotels .A luxury collection of boutique, country house hotels and spa hotels near London. All surrounded by stunning countryside, these privately owned and stylish four and five star hotels comprise of Alexander House Hotel & Utopia Spa in Sussex, Barnett Hill Hotel in Surrey, Rowhill Grange Hotel & Utopia Spa in Kent and Langshott Manor Hotel in Surrey.
At Alexander Hotels, our people take great pride in providing traditional hospitality which complements our stunning country hotels. We are always on the look out for outstanding people with the personality and confidence to shine.
- Website
- http://www.alexanderhotels.co.uk/
- Telephone
- 01342 859752
- Location
-
Turners Hill,
East Grinstead,
West Sussex
RH10 4QD
GB
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