Call Centre role has come available working for a company who proudly works as part of the biggest telecoms company across the country and has done for 15+ years!

Basic Salary starts at £17,000, increasing to £20,000 depending on experience, realistic OTE of £28,400 however the commission is uncapped.

Duties and Responsibilities

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Work with the Field and Specialist Teams and create leads and make appointments for these teams as determined by the business.

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Make outbound calls to our extensive customer base in order to generate leads and Services such as Calls, Lines, Internet Access and Mobile Telephones.

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Regularly achieve targets.

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Build strong customer relationships.

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Use appropriate computer systems

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Build strong customer relationships

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Ensure Customer Satisfaction is achieved in all our dealings with the customer.

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Keep yourself informed on any changes to the product and services portfolio and any changes in pricing.

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Work such hours as are required to meet the responsibilities of your role and to maintain the service necessary to meet our customer expectations.

Required Skills and Abilities

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Strong Relationship building skills

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Ability to identify and generate new business.

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Must be capable of prioritisation of multiple tasks

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Ability to work harmoniously and effectively as part of a team

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Proficient in MS Word, MS PowerPoint, MS Excel and MS Outlook

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Be driven and determined

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Self Motivated

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Ability to communicate at all levels

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Flexible approach to meet the business requirements

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Display a sound knowledge, understanding and empathy of a customer’s business and own problems until fully resolved.

This is your opportunity to build yourself a fantastic career working in the sales and telecoms industry. Progression is guaranteed and hard work is rewarded