About the job

Are you looking for a new challenge? Join one of the south coast's most exciting businesses, and share in our success! We're looking for an experienced HR professional with first class people skills to join our team in the very heart of the city centre.

Our HR team plays a fundamental role in supporting our 700 plus employees who work at our Brighton contact centre. As Senior HR Advisor you will lead, motivate, challenge and develop a team of HR professionals as you work together to deliver a first class customer-centric HR service.

This is a generalist HR role and you will help ensure the HR team provide a customer focused and effective HR service to the business whilst working with your HR colleagues to deliver both HR and business goals and objectives.

Tasks:

Key responsibilities of this role will be to advise managers on all matters affecting employees and develop/implement human resources policies to meet the needs of the overall business strategy, driving delivery through HR team and working in consultation with our HR Manager.  Taking ownership of HR issues including the management of employee relations issues ensuring grievance and disciplinary casework complies with policy, legislation and best practice, you will monitor, review effectiveness and make recommendations for improvement.

As an HR Ambassador, working closely with your HR colleagues and key stakeholders, you will increase business competency in HR practices and employment law through coaching, advice and guidance of line management to help ensure the organisation meets its legal, contractual and financial people related obligations.

You will support the development and execution of contact centre employee engagement action planning and delivery/ownership of the site wellbeing programme, raising Domestic & General's profile through internal and external PR initiatives.

Experience Needed:

This is a demanding but highly rewarding role and we are looking for a real star. You'll be an experienced HR professional, with in-depth knowledge of employment legislation and current HR practice. Ideally CIPD qualified with significant experience in a fast paced environment dealing with high volumes of employee relations activity.

You will have managed and coached a team with proven results and will have success working in partnerships with managers to deliver innovative HR solutions.

We are looking for someone who can analyse, investigate, consider and challenge the status quo when required. You will have experience in producing company policies with significant experience advising on a range of generalist HR and employee relations issues and demonstrable success of working in partnership with managers to deliver innovative HR solutions that meet business needs.

Benefits:

We are asking a lot, but in return for your commitment, you will be rewarded with a good benefits and salary package. We are a growing international business that continues to go from strength to strength and we invite you to be part of our exciting future!

A full job description is available on request - for a copy please email cat.deheer@domesticandgeneral.com.

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