Nine great reasons to work at Brighton’s Domestic & General

Nine great reasons to work at Brighton’s Domestic & General

International warranty business Domestic & General employs a 900-strong team in its Brighton office, making it one of the city’s largest employers.

The company is always looking to attract talented individuals with a skill set they know will help grow their business. Thanks to a strengths-based recruitment method, it isn’t always necessary for candidates to have previous contact centre experience.

So if you’re job-hunting, it’s good to keep an open mind – you may be surprised to find you have a natural predisposition to be successful at a job you haven’t previously considered.

When you cast your net wider, considerations outside of job responsibilities and remuneration come into play. With that in mind, here are nine great reasons to work at Domestic & General:

  1. In-house training

Comprehensive paid in-house training is provided to every new recruit, which is why previous experience in a similar role isn’t always necessary. In addition existing employees are able to continue qualifications while they work, with a range of free NVQ courses available.

  1. Career progression opportunities

Last year, over half the support and managerial roles at Brighton’s Domestic & General went to internal candidates. This means those who join the business as contact centre agents have great support and plenty of opportunity to progress within the business.


  1. Reward and recognition

With an established programme to recognise and reward hard-working employees, many have won awards; others free holidays, additional annual leave and team days out.

  1. Discounts and incentives

As well as performance bonuses, all Domestic & General employees can take advantage of discounted Sky packages and warranties for friends and family, as well as heaps of offers from local businesses, bars, restaurants and cafes.

  1. Health and wellbeing

Three times previously winning Sussex’s Healthiest Workplace Award, this is a company that knows its people work better when they feel good. Daily fresh fruit deliveries, desk massages, free flu jabs and health checks are all offered at the Brighton office.

  1. Charity involvement

Giving back to the community isn’t always the first reason for joining a company, but in Domestic & General’s case it a good one because of the amount of amazing local charity fundraising they do. With Rockinghorse named as the company’s local charity of the year, you’ll have plenty of opportunity to help sick children in their time of need while you work.

  1. Social calendar

While not compulsory, there is a lively social calendar of events at Domestic & General, which is not only great for team building and getting to know colleagues, it’s a great way to make new friends and get out more.

  1. City-centre location

What better city to work in than Brighton? Who would want to travel out of town when you could work in one of the happiest places in the UK? The office overlooks Churchill Square, has amazing views of the seafront from its three balconies and is really easy to get to if you use public transport.

  1. Work/life balance

The way of work is changing, people are recognising life is too short to always be overworked and stressed. Many Domestic & General employees cite being able to leave work at work as one of main things they enjoy about working there, giving them headspace to fully enjoy family life or take on a hobby in their down time.

Domestic & General is recruiting for a number of roles at its Brighton office. For more information or to apply visit

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