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Customer Liaison Officer

Employer
Qube Recruitment
Location
West Sussex
Salary
Competitive
Closing date
12 Oct 2024
View more categoriesView less categories
Sector
Construction, Property
Function
Facilities Management
Contract Type
Permanent
Hours
Full Time

This is an opportunity to work with a leading company within the built environment sector. This is the ideal time to add your experience and skills as a Customer Liaison Officer.

Hours: Monday to Friday – Full Time

You must have a valid driving licence

Responsibilities:

  • To promote and help deliver a high standard of Customer Care to all residents
  • Assist in monitoring, evaluation and control of service performance
  • Ensure strong communication links exist between the resident, the client and operational team to enable works to be managed effectively
  • Act proactively to ensure that any issues that arise are dealt resolved quickly and effectively
  • Co–ordinate and attend meetings with residents, updating diaries, records and reports

Qualifications:

  • Over 2 years experience in a customer service role or similar
  • Valid driving licence
  • Working knowledge of Microsoft Office and Excel
  • Excellent communication skills both written and verbal
  • Some flexibility of working hours may be required (evening meetings)
  • Self motivated and calm under pressure

Benefits:

  • 25 days holiday + 8 UK Bank Holidays
  • Health Cash plan
  • Life assurance
  • Retail and leisure scheme
  • Cycle to work scheme
  • Pension auto enrolled after 3 months

Apply now!

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