Service Manager

Brighton, East Sussex
Up to £45k dependent on experience
05 Mar 2019
02 Apr 2019
Nelbro 1
Contract Type
Full Time

Service Manager Brighton

The supported accommodation is staffed on a 24-hour basis. The unit requires a full time Service Manager. The unit aim is to develop the young people’s living skills in order to equip them to live independently in the future. The Service Manager role includes some out of hours and weekend intervention.

We are seeking a dynamic, enthusiastic, organised, highly motivated and experienced Service Manager to join our workforce.

The post holder must have extensive experience of support/residential work and have the ability to work autonomously.

Responsibilities and Duties

You should have a passion for working with adolescent young people, extensive management experience as well as the drive and energy to raise standards of support and service delivery.

The post-holder will:

Will provide an effective and innovative service to young people and its stakeholders; working in partnership to ensure a level of service, which we, as a team, can continue to be proud of.

Main responsibilities:

  • To ensure the smooth running of the Service;
  • To ensure proper organisational leadership, supervision of Unit Managers, job deployment and appropriate skill mix;
  • To develop an effective framework which will help young people to develop/attain the life skills necessary in order to sustain independence, with a focus on improved education, training and/or employment;
  • To drive effective policies and processes, which support the safe and effective running of the service as a whole;
  • To liaise with the Operations Manager to jointly make connections and develop positive relationships with stakeholders. To generate new customers and to promote the positive work undertaken by the organisation;
  • To deliver formal supervision to the Team Members.
  • To ensure overall compliance of the Service/Unit(s) to appropriate legislation, regulations and responsible Authority Guidelines. To ensure compliance with appropriate Health & Safety; C.O.S.H.H.; Fire; Equal Opportunities and other relevant legislation;
  • To set out, monitor and implement disciplinary rules, in consultation with senior staff, and to ensure that such rules are applied consistently and fairly to all employees

Person Specification:

  • Qualified to a minimum Level 3 Diploma in Health and Social Care. Ideally level 5.
  • Experience of working with children/adults with challenging behaviour.
  • Strong leadership skills.
  • Can work autonomously.
  • Strong communication skills.
  • Keen to learn and develop with the company.