Credit Controller

Southwick, Brighton
£22,000 - £25,000 dependent on experience
23 Apr 2019
07 May 2019
Contract Type
Full Time

You will be working alongside the Credit Control Manager in a busy and varied role which you can make your own. You will be accountable for ensuring efficient and effective collections and will be responsible for dealing with incoming billing queries as they arise. You will need to be a self-starter who can drive cash collection and influence customers and internal colleagues.

Principal Responsibilities

  • Managing part of a large ledger of over 1200 accounts
  • Building a rapport and liaising with clients regarding outstanding payments and agree a deadline in accordance with the time frames set
  • Identifying and analysing root causes for delays in collection of debt
  • Responsible for requesting restriction of services and decide whether to start legal action
  • Reconciliations
  • Negotiating payment plans with customers
  • Promptly logging client queries and assigning them to the relevant department, answering queries directly where possible

   Skills Required


  • Excellent communication, customer service and interpersonal skills
  • Able to demonstrate excellent attention to detail
  • Strong critical thinking and decision-making skills
  • Experience within an Accounts Receivable department
  • Ability to listen to customers and negotiate winning solutions
  • Calm, confident manner to handle potentially uncomfortable conversations

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