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Customer Service Apprenticeship

Employer
Sussex Skills Solutions
Location
Uckfield, East Sussex
Salary
£166.25 per week
Closing date
20 May 2019

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Job Details

Your duties will include:

  • Responding to enquiries by phone and e-mail
  • Arranging appointments
  • Assisting with the brides’ consultations
  • Gathering information to add to database
  • Updating our social media profiles
  • Responding to enquiries that are received by social media and website 

Desired skills  

  • Good IT skills
  • Manual dexterity  

Personal qualities  

  • Ability to write both English and numbers very clearly
  • Positive attitude
  • Ability to use your own initiative and ask questions
  • Confident on the telephone
  • Keen to work and be part of the team
  • Demonstrate a willingness to deliver excellent customer service
  • Interested in the products
  • Be very accurate when taking down details of customer
  • Excellent attention to detail in every aspect of work
  • Keen to develop skills in social media and website
  • Well organised and tidy in your way of working  

Desired qualifications  

GCSE (or equivalent) English and maths grade C/4 or above.

Future prospects  

Once the apprenticeship has been completed it is hoped that there will be a permanent position available.

Things to consider  

For more information on the ANMW, please visit: https://www.gov.uk/national-minimum-wage-rates

Company

Bringing an innovative approach to the delivery of apprenticeships and employer-focused skills training in the South East, East Sussex College Group is a joint venture between Sussex Downs College and Sussex Coast College Hastings.

East Sussex College Group is an apprenticeship and skills training specialist serving the whole of Sussex.

Did you know?

East Sussex College Group is a working partnership between Sussex Coast College Hastings and Sussex Downs College, and since launching, has worked with a number of businesses in the South East to help them utilise funding streams and create their own internal training programmes.

Plus, by drawing on decades of experience and expertise from staff at both colleges, East Sussex College Group is able to successfully match the right apprentice in a role that is right for the business and the individual.

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If you would like to find out more about how East Sussex College Group can help you, please get in touch on 030 300 39777, info@sussexskillssolutions.co.uk or at: www.sussexskillssolutions.co.uk

 

 

 

 

Company info
Telephone
030 300 39871
Location
ECAT House
Cross Levels Way
Eastbourne
BN21 2UF
GB

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