Apprentice Digital Customer Support Assistant

Creative Process
Brighton, East Sussex
£10,000 PA
08 May 2019
05 Jun 2019
Contract Type
Full Time

This position is ripe for both someone who’s keen to learn and grow in a niche they may not even know about. We’re a small (5 person office) business with four years under our belt. We’re looking forward to adding another member to our team who’s a confident all-rounder that’s ready to help us achieve awesome goals for 2019 and beyond.

We need help scaling our digital business and we’re hoping to find a jack of all trades who’s keen to learn and grow. Your day-to-day will include (but not be limited to):

  • Processing orders on our digital goods site
  • Customer support via email replies
  • Outreach to website owners
  • Fostering business relationships with larger clients
  • Working with management to facilitate daily tasks, etc.
  • Learning and using SEO/PPC Methodologies
  • Analytical thinking

Desired skills


The right person for this position will have skills OR a basic understanding in the following areas:

  • Written English
  • Digital marketplaces
  • Online marketing
  • Computer/tech savvy
  • Customer support
  • Microsoft Office/Google Drive


Personal qualities


The right person for this position will have more than less of the following personal qualities:

  • Computer master - someone with a history of using computers. Gamers preferred
  • Detail-oriented - someone who loves creating systems
  • Organised - someone that knows how to keep their processes straight
  • Adaptive - someone that can adapt easily to new systems
  • Communicative - someone who’s willing to share ideas and not afraid to chat

Similar jobs

Similar jobs