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Customer Advisor (Part-Time)

Employer
Greater Brighton Metropolitan College (GBMet)
Location
Brighton, East Sussex
Salary
£17,734 pro rata pa (incremental range £17,734 - £18,721 pro rata pa)
Closing date
22 May 2019

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Job Details

several positions available based at the Central Campus, Brighton

22.5 hours per week (permanent)

18.5 hours per week (fixed term until August 2020)

We are seeking to appoint part-time Customer Advisors to provide excellent, efficient and responsive customer service to current and future students, parents/carers, employers, sponsors as well as internal staff.

The post holder will work as part of a team providing a focused and efficient administrative support function responsible for the entire admissions cycle from initial enquiry through to enrolment and starting college.  you will be providing front-line information and advice regarding courses, progression opportunities and student support services via drop-in, one to one appointments, telephone, email and various College, school and community events.

Post holders will also be expected to cover reception and attend recruitment and promotional events as required.

You will need proven experience in providing exceptional customer service and of working with databases and IT systems.  You should also have a good standard of education to Level 2/3. Other attributes include strong and effective interpersonal skills and the ability to work well with people at all levels, the ability to work on own initiative as well as part of a team and a positive can-do attitude.

Interviews will be held on 29 May 2019

Company

Greater Brighton Metropolitan College

GB MET draws on 150 years of heritage, history and experience, with a comprehensive range of qualifications for school leavers, full and part time courses for adults, apprenticeships, professional qualifications and university degrees. 

 

The College operates across five campuses in Brighton, Shoreham and Worthing, offering:

• Full-time courses for 16-19 year-olds
• Apprenticeships
• Higher Education
• Part-time leisure and professional courses for adults
• Courses for international students

Our expert staff work closely with students to equip them with the knowledge and skills needed to prepare them for the world of work - to encourage, support and inspire them. GB MET helps build the self-belief, confidence and bravery students need to meet and exceed their aspirations.

Apprenticeships

The College offers apprenticeships in a variety of fields including engineering, construction, HR, health & social care and many more. 

Working as an apprentice gives students a chance to simultaneously learn new skills, gain nationally recognised qualifications and earn money. Anyone over the age of 16 is eligible to apply for an apprenticeship. Click to view the latest apprenticeship vacancies.

To find out more about employing an apprentice, please get in touch via: 

Email: business.solutions@gbmc.ac.uk

Phone: 01903 273 732

 

GBMET

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Company info
Website
Mini-site
Greater Brighton Metropolitan College (GBMet)
Telephone
01273 667788
Location
Greater Brighton Metropolitan College (GBMet)
Pelham Street
Brighton
East Sussex
BN1 4FA
GB

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