Customer Advisor (Part-Time)
several positions available based at the Central Campus, Brighton
22.5 hours per week (permanent)
18.5 hours per week (fixed term until August 2020)
We are seeking to appoint part-time Customer Advisors to provide excellent, efficient and responsive customer service to current and future students, parents/carers, employers, sponsors as well as internal staff.
The post holder will work as part of a team providing a focused and efficient administrative support function responsible for the entire admissions cycle from initial enquiry through to enrolment and starting college. you will be providing front-line information and advice regarding courses, progression opportunities and student support services via drop-in, one to one appointments, telephone, email and various College, school and community events.
Post holders will also be expected to cover reception and attend recruitment and promotional events as required.
You will need proven experience in providing exceptional customer service and of working with databases and IT systems. You should also have a good standard of education to Level 2/3. Other attributes include strong and effective interpersonal skills and the ability to work well with people at all levels, the ability to work on own initiative as well as part of a team and a positive can-do attitude.
Interviews will be held on 29 May 2019