This Crawley company based in the Financial Services sector are looking for a Call Centre Agent to join their growing department and support the Pensions Administrator team.

Client Details

The Client is a Market leading company in the Financial Services and solutions sector and they are a market leader in many of their industries. They employ over 5000 people in a large scale operation.

Description

The key responsibilities of this role would be:

• Taking incoming calls from customers
• Resolving simple and complex queries
• Referring phone calls to other departments
• Demonstrating a high level of customer service

Profile

The Successful Call Centre Agent will have:

• Good communication skills (Written and Verbal)
• Good microsoft office skills
• Previous call centre experience
• Previous customer service experience
• Good attention to detail
• Strong resilience
• The willingness to learn and adapt to challenges

Job Offer

The Successful Call Centre Agent will recieve:

• Full contact centre training
• A competitive salary package
• Tailored benefits