Customer Service Administrator

Are you looking to work for a small but lively team within a company that sell eclectic and fun products online?

Do you have any customer service/administration experience or looking to start your career within an office environment?

If so we have a fantastic opportunity to join a great company based near Burgess Hill. Due to location you will need to be able to drive to access this location.

The purpose of the role will be to offer admin and customer service support to the team.

Duties will include:
- Processing telephone orders
- Discussing and advising on product purchases and interior design.
- Acknowledging and responding to all courier queries and following it up with the relevant courier.
- Providing information on products and delivery services
- Providing up to date lead times for customers
- Customer returns and replacements
- Website amendments
- Stock Checks

The ideal candidate will have a background in customer service or administration. You will have excellent communication skills both written and verbal with the ability to think on your feet, multitask and work in a fast-paced environment.

Most importantly you will be passionate about online shopping, merchandising and customer service!

Benefits will include, perkbox membership, birthday lunches, salary increases and sick pay.

If this role sounds good to you, please call Ellie on 01273 874154 or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.