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Service Design Engineer

Employer
Harris Lord Recruitment
Location
Crawley, West Sussex
Salary
£40000 - £50000/annum
Closing date
3 Jul 2019

View more

Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Our client is as global healthcare business supplying products to customers and centres all over the world. This role is working within a busy engineering team working on new product development.

Responsibilities

* Perform the role of Service Design Engineer within new product development projects

* Consult the Installation and Service Teams on their needs and capture them using workflows and requirements

* Build and use Through Life Cost Models

* Participate in product design and safety reviews

* Develop and validate installation and service procedures.

* Assist technical authors in the writing of installation and service manuals

* Define spare parts and installed based tracking requirements

* Create Service Design plans and provide reports on progress

* Support the training department in the production of product related technical courses

* Create and review Field Change Orders to update systems in the field

* Write and review product handover information

* Provide high level technical assistance to the Installation and Service Teams for new products

* Offer on-site assistance when required

Relevant Knowledge, skills and competencies

* Min. HND/HNC Electronic & Electrical/Mechanical engineering or scientific background

* Experience working in product development environments

* Strong analytical skills able to solve personal and business level problems

* Exceptional technical, interpersonal and communication skills

* Good negotiation skills capable of rational, structured and logical thinking.

* To possess proven mechanical, electrical and computer skills at practical and conceptual levels

* Written and verbal output must be concise and accurate

* Experience using business systems

* Willing to travel to site and prepared to work outside normal working hours to resolve customer issues and validate new products

* Excellent customer skills and proactive communicator

If you are interested in applying for this role please click apply now.

Harris Lord is acting as an employment agency for this role.

Keywords: electrical, electronics, engineer, mechanical, service, design

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