Rental Supervisor
Our client, a vehicle rental company in the East Sussex area is currently recruiting for a Rental Supervisor to join their team. The basic salary on offer is £23k plus bonus taking your potential earnings to £25.5k per annum.
You will be specialising in the rental of Commercial Vehicles and as the Rental Supervisor you will be responsible for the smooth day-to-day operation of the Site as well as the growth and profitability of the site through the development of sales to both retail and local corporate customers. You will be expected to deliver excellent customer service; promoting the brand locally, by implementing a local sales & marketing strategy and to support the national corporate and retail business, and for the site budget and P&L management.
Key Responsibilities:
- Dealing with the general public and corporate clients on the phone and in person
- Processing payments and ID checks correctly, including pre-authorisation/card details/ credit checks etc.
- Monitor daily desktop reports, vehicle availability, utilisation, excess mileage etc.
- Resolving problems and delivering outstanding customer service
- To increase the number of local corporate accounts within the designated area
- Identify new potential sales areas
- Production of business plans and strategies and any other planning associated with the development of the Rental Department
- Vehicle status management/weekly audit of vehicles
- Administration of maintenance on all vehicles
- Action local marketing/advertising strategy
- Budget and P&L management
Person Specification:
- Previous experience in a rental role is essential
- Excellent communication skills, with the ability to develop and maintain strong relationships with customers, internal departments and stakeholders
- Must hold a clean UK driving licence
- Have a strong customer service ethic with great people skills
- Be positive and have a sales focused attitude
- Strong working knowledge of Microsoft Office
Hours of Work – Monday to Friday 08.00 to 18.00 or 07.00-17.00, Saturday 08.00-13.00 on a rota basis.
For further details on this role and other jobs in the motor trade please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
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