E-Learning Specialist - Video

Description

At the core of our business is the global customer success team across 10 offices globally, all working towards one mission: ‘Make Every Customer Successful’. Our mantra is what drives us to ensure that all of our clients get the very best out of our technology. In the ever changing world of social media we are constantly called upon to help our clients leverage insights to inform business decisions. We build our understanding of our clients businesses, we help them overcome challenges and we seek opportunities to highlight the impact of Brandwatch on the way they do business.

As we continue to rapidly expand, we are hiring an E-Learning Specialist to be responsible for providing technical expertise to assist professional work groups in the redevelopment and creation of e-learning videos and content, you will support projects internally and be responsible for tasks and assignments associated with the development of training whilst educating our customers and partners across our global markets in becoming experts in our product suite.

Essential Roles and Responsibilities:

E-learning Design

• Creates/Revises/Maintains e-learning working with the Education team to design and develop content and ideas
• Develop storyboards and scripts for e-learning 
• Upload and configure e-learning content into Brandwatch Help Centre

Multimedia and Graphic design

• Creating multimedia products using a variety of software programs
• Delivering products on-time with minimal defects
• Capture, manipulate and edit digital imagery, video and incorporate graphics, and effects
• Capture, manipulate and edit sound 

• Create images and animations that identify a concept or convey a message
• Work with our Design team to support the development of graphics, fonts and colours to be in line with Brandwatch
• Incorporate changes recommended by internal and external clients

Required Skills:

• Collaboration with internal teams, external teams, and management to ensure requirements are being met and projects are kept on schedule.
• Strong analytical and problem-solving skills
• Excellent follow-up, time management and organization skills
• Strong editing, written and oral communication skills
• Strong interpersonal skills
• Ability to coordinate several projects simultaneously
• Proactive technical troubleshooting and problem solving skills
• Proficiency in Microsoft Office Suite (i.e. Word, Excel, Outlook), Adobe Creative Cloud suite and PowerPoint

Experience:

• 2  years of demonstrated experience as an e-learning developer

Education:

• Degree in multimedia design, graphic design, or instructional design, or a related field in training development

What we offer:

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 10 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laine, whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office.