Skip to main content

This job has expired

Client Order Management Specialist - 12 Month Fixed Term Contract

Employer
Legal & General
Location
Hove, East Sussex
Salary
Competitive
Closing date
31 Aug 2019

View more

Sector
Finance, Insurance
Contract Type
Fixed term

Job Details

Client Order Management Specialist - 12 Month Fixed Term Contract

Company Info

LGIM is the investment management arm of Legal & General Group, a FTSE 100 company. We are one of Europe’s largest asset managers and a major global investor, with assets under management of £983.3bn* (as at 31 December 2017). Our success has been built by focusing on clients and providing them with services and solutions that meet their needs. We offer strategies across the full spectrum of asset classes, including equities, bonds, property, alternatives and cash, as well as multi-asset strategies tailored to the needs of institutional and retail investors.

LGIM is one of the world’s leading providers of index fund management. We are at the forefront of developments in liability-driven risk management solutions for defined benefit pension schemes, a leading provider of defined contribution solutions and also offer wide range of strategies to help our clients manage their investment objectives. LGIM continues to innovate as markets evolve, building strong relationships with clients including pension scheme, sovereign wealth funds, wealth managers and other professional investors.

We understand that our scale brings responsibilities. We play an active role in the companies we invest in, from exercising shareholder voting rights to directly engaging with companies at a board level. By engaging with businesses, we aim to unlock value for investors and shape the future and sustainability of financial markets.

In addition to having a leading position in the UK, we have selectively expanded into new markets across Europe, the Middle East, Asia and the US. We believe that translating our capabilities to reflect the needs of our international clients will mean we are well placed to help them achieve their objectives.

*LGIM internal data as at 31 December 2017, including derivative positions and advisory assets. These figures include assets managed by LGIMA, an SEC Registered Investment Advisor.

Department Info

LGIM manages fixed income, equity, multi-asset, liability-driven investment, property and alternative solutions on behalf of its clients. Located across the globe, our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. In order to meet the complex and evolving investment needs of our clients, we focus on remaining at the forefront of investment product innovation and maintaining our reputation as experts across all asset classes.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Job Duties

To carry out all tasks as necessary to ensure the accurate and timely execution of client orders for LGIM’s pooled fund range liaising with 3rd Parties as necessary, maintaining robust service levels to key stakeholders.

Developing and maintaining effective Client and Service Provider relationships, working closely with relevant parties to ensure service provision supports team’s objectives/goals.

Manage and direct the resolution of day to day operational issues or errors and resolve anomalies to ensure high-level of customer service and accurate transactions.

To take ownership and design and enhance operational processes in conjunction with appropriate systems to support functional processing. Participation in change initiatives representing the needs of the department. Proactively identify process improvements, service and risks to ensure client service is robust to meet capacity and stakeholder requirements. Robust support and implementation of projects/initiatives.

To maintain procedure manuals, task lists and Risk Maps as necessary and ensure procedural enhancements are implemented and communicated to team members as required. Continuously review controls to ensure in line with current business processes.

To continually seek to understand and satisfy internal and external client requirements.

Produce management information to management highlighting trends, analysis and errors.

Continuously examine and evaluate departmental processes and procedures to ensure client service is maintained by prioritising work input/output.

End to end understanding of team’s tasks and how they relate and impact to all processes, ensuring standard ways of working are applied consistently.

Represent the team, department in a professional manner, understanding and anticipating the business needs, developing good working relationships with all internal and external parties.

Continuously evaluate the system integrity to ensure it’s robust and trusted in order to support the departments objectives to enable an efficient operational service delivery in compliance with regulatory requirements.

Maintain detailed knowledge of fund platform operation processes and system.

Continuous review of team procedures, policies and systems. Recommend and lead the creation and automation of operational processes and procedures to ensure continuous improvement.

Maintain technical capability for job, keeping abreast of market and industry developments.

Skills Required

Robust technical unit dealing, client order management lifecycle experience

Microsoft Excel  intermediate to advanced level

Working knowledge of FCA regulatory environment

In depth understanding of key Investment Management activities, including excellent understanding of fund management and investment operations processes and instruments  including Transfer Agency, Fund Accounting, Cash Management, Settlements and Custody

Proven experience of dealing with and influencing staff/peers and across teams.

Collaborative and personalised approach to service commitment, delivery and continuous improvement.

Self-assured networking across Front Office, Institutional Business &Investment Operations environments.

Evidence of effective working relationships with stakeholders.

A proven track record of being flexible, adaptable and able to multi-task in a fast paced and changeable environment. 

Ability to understand issues, find creative and innovative solutions to problems.

Ability to challenge debate and influence internally and externally.

Robust communication skills both verbally and written, with an ability to successfully articulate issues clearly and logically.

Strong analytical and written skills.

Benefits

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, at least 25 days’ holiday (with potential to rise to 26 days), private medical insurance, performance related bonuses, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.

Company

At Legal & General, we are so much more than your typical finance business. Today we are a builder, insurer, investor, landlord and city regenerator. Tomorrow? Who knows? Whether you are into numbers, digital, data or people, we offer a wide range of opportunities that will take you on a journey that is anything but familiar.

What's the best thing about working at Legal & General? In addition to being part of a business that enables you to have impact and career progression, you get to actively drive change that matters. From addressing our climate crisis and supporting our ageing population to tackling our affordable housing shortage, you will be able to actively participate in driving societal change. At the same time you will be given the opportunity to grow and enjoy our excellent benefits offering while being part of a team of straightforward, collaborative and purposeful individuals that make your actions and ideas come to life in exciting and meaningful ways.

So take a closer look. Get involved. Be curious. You may be surprised!

Click below to find out more about us:

Company info
Website
Telephone
01273 375 524
Location
Pod 6, Ground Floor
The Droveway, City Park,
Hove
Sussex
BN3 7PY
GB

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert