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Automotive Senior Service Advisor / Crawley

Employer
Placewell Group
Location
Crawley, West Sussex
Salary
£25000 - £27000/annum Plus Bonus
Closing date
29 Aug 2019

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Sector
Aviation
Contract Type
Permanent
Hours
Full Time
SENIOR SERVICE ADVISOR
Experienced Senior Service Advisor required for our dealership client in Crawley.
Are you someone who works well in fast-paced environments? ·
Do you have experience as a Senior Service Advisor within the motor industry? ·
Are you looking to further your career?
Our client is looking for a customer service professional within the automotive industry to join their successful team as a Senior Service Advisor you will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.
You must demonstrate exceptional customer service skills and leading by example.
Also informing services and repair work to customers is essential, plus to maintain profitability. You must have a consultative approach to selling and meet targets set by upselling additional products.
To maximise service department profitability ensuring customer awareness of all available workshop services, you will always have the ability and skills to upsell products and an approachable presentation and personality to ensure the highest level of customer care and satisfaction.
Essential Skills and Qualifications for a Senior Service Advisor role ·
Main Dealership or Large Independent experience ·Initiative to think on your feet when met with difficult situations ·Ability to work as a leader as well as still being part of a team ·A commitment to deliver a first-class customer service ·
Career driven and ambition to hit targets ·Knowledge to help team members to move forward.
45 hour week: Normal working pattern of Monday to Friday 07:00 to 17:00, shift change to 06.30 to 16:30 while Workshop Controller cover is needed – Saturday mornings on a rota basis (1 in 5)

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