We are pleased to present you with a fantastic opportunity to kick start your career in Business & Administration with Mid Sussex District Council, who are offering a fantastic package will several job perks.

Main Activities for all Apprenticeships:

Undertake the apprenticeship training including Business Administration Level 2 Certificate, Functional Skills in Maths, English & ICT and Technical Certificate

To receive appropriate training so that on the completion of your apprenticeship you will be able to:

· Carry out general administrative tasks, such as photocopying, processing mail, scanning documents, maintaining filing systems, stocks of stationery and updating office records.

· Use Microsoft applications such as Outlook (including the maintaining of calendar appointments/diary management), Word, Excel and other bespoke software relevant to the service area you work in.

· Answer the telephone and liaise with staff, clients, other agencies and members of the public to assist in the delivery and provision of services.

· Accurately input and process data from databases and spreadsheets, including the raising and processing of purchase orders.

· Assist with meetings, where applicable, making arrangements for the meeting to take place, taking minutes and distributing accurate records of meetings.

· Support with specific project work/delivery under direction from team leads.

· Support and attend community events related to Community Services, Policy and Performance.

· Undertake such activities as may be decided by the Council or the relevant manager commensurate with the level and work content of the post.

Training Package:

Every new starter at Mid Sussex District Council is given a full induction to help familiarise them with the organisation and the working environment.

Apprentices will be provided with a package of training which includes relevant ICT skills, customer service skills, health and safety and equalities training, and preparing for job applications and interviews.

You will be assigned a supervisor who is an experienced member of staff and who will support you throughout the apprenticeship to learn job-specific skills. They will discuss any individual training needs you may have and these will be provided as far as possible.

Special Conditions:

Apprentices will receive an additional travel allowance of a maximum of £2000 per annum towards the cost of transportation to and from Crawley College

Benefits & Facilities

- Generous holiday entitlement

- Personal and professional training opportunities

- 50% contribution to professional membership fees

- Significant savings to membership of our 3 superb Health & Fitness Clubs

- Local Government Pension Scheme

- Childcare Voucher Scheme

- Free on-site parking

Training to be Provided:

Level 2 Diploma in Business & Administration

Combined Knowledge and Competence Based Qualification (monthly assessments in the workplace + weekly workshops delivered at college – Crawley College)

Functional Skills English - Level 1 (Mondays or Fridays - unless exempt via GCSEs)

Functional Skills Maths - Level 1 (Mondays or Fridays - unless exempt via GCSEs)

Functional Skills ICT - Level 1 (Mondays or Fridays - unless exempt via GCSEs)

Functional Skills qualifications demonstrate the ability to apply your skills to a range of different work and life-based scenarios/practical situations (weekly workshops delivered at college for up to 12 weeks)

Functional Skills English - Level 2 (Mondays or Fridays - unless exempt via GCSEs). There is a need for the apprentice to attend the classes, but not necessarily pass these exams.

Functional Skills Maths - Level 2 (Mondays or Fridays - unless exempt via GCSEs). There is a need for the apprentice to attend the classes, but not necessarily pass these exams.

Employment Rights and Responsibilities – ERR (workbook)

Personal Learning and Thinking Skills – PLTS (workbook)

The Apprenticeship will take up to 18 months and will consist of on programme training, taught College sessions and an End Point Assessment (EPA).

Assessor led delivery within the workplace to undertake assessments of the Apprentice against the standards. This will build towards the End Point Assessment including Knowledge test, Portfolio based interview and Project Presentation.

• Employer led training sessions (if required by the employer)

• Attendance to maths and/or English sessions if applicable.

Expected Duration:

12-18 Months

Skills Required:

Essential:

Special Aptitude/Skills • Good written and oral communication skills.

• Good interpersonal skills.

• Confidence to speak on the phone and respond to members of the public and internal customers.

• Ability to check for accuracy and give attention to detail

• Ability to think creatively with regard to problem solving

• Ability to prioritise workload.

• Good organisational skills, able to organise self to work to deadlines and meet service standards.

• Interest in the environment and sustainability issues.

• Interest in local community. • Interest in local government and knowledge of local authority functions.

• Ability to research, interpret and convey complex information and processes using appropriate data sources with regard to national legislation

• Good numerical skills to analyse statistical information

• Knowledge and/or experience of using computers and the internet.

Desirable:

• Interest in local government and knowledge of local authority functions.

• Ability to research, interpret and convey complex information and processes using appropriate data sources with regard to national legislation

• Good numerical skills to analyse statistical information

• Understanding that you will be working in a customer focussed service

• Knowledge and/or experience of using MS Office and the internet.

• Knowledge of social

media.

Qualifications Required:

GCSE’s (or equivalent) at Grade C or above in Maths and English desired

Personal Qualities:

• Willing to work flexibly and supportively within a team and on own initiative

• Ability to remain calm under pressure.

• Attention to detail.

• Smart appearance and professional manner

• Focused on learning and making a difference to the public

Future Prospects:

Unable to guarantee a permanent role following completion of the Apprenticeship. However, vacancies often arise and the experience gained will put the apprentice in a good position to potentially secure future employment with the Council.

Other Important Information:

All applications must be made through Apprenticeship vacancies. Do not contact the employer direct as this may result in your application not being considered. The National Minimum Wage for Apprentices is £3.90 per hour effective from 1st April 2019. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

Reality Check:

Own Transport would be an advantage