Customer Service - French Speaker

Location
Brighton, East Sussex
Salary
£9 - £10 per hour
Posted
05 Sep 2019
Closes
03 Oct 2019
Sector
Business
Contract Type
Permanent
Hours
Full Time

THE ROLE 
We are currently seeking an adaptable and enthusiastic team player for an immediate start to join our Bilingual Team on a permanent/ casual basis. The successful applicant will speak and write French fluently. This role will require the successful applicant to work shifts between Monday – Fridday 9:00am – 5:00pm.

Responsibilities will include:

  • Contacting registered clients to confirm details
  • Quality checking through online reports
  • Escalating any market related and quality related issues to appropriate management
  • Ensuring email enquiries are responded to and resolved effectively
  • Other ad hoc duties as required

 

 

The successful candidate will have:

  • Excellent communication skills both verbal and written in English and French
  • Excellent phone manner
  • Efficient computer skills, in particular Microsoft Suite & Internet
  • Effective problem solving skills
  • Ability to meet strict deadlines, and meet set targets
  • A hard working and dedicated approach
  • Prior customer service experience

 

 

Please apply below with an up to date CV.

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