Call Center Insurance Agents
Red Flag Recruitment are seeking experienced individuals who have excellent customer service and time management skills, and confident engaging in conversation to join a growing company based in Hove.
The role of a Call Center Insurance Agent:
- Cold calling new and existing customers and follow communication scripts.
- Identify customers’ needs, clarify information, research every issue and provide insurance and warranty packages.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations on the customer database.
- Follow up customer calls where necessary.
- Meet personal/team targets and KPI’s.
Working Days: Monday to Friday 10.00am – 6.00pm.
Pay: £10.00/hr + Uncapped commission.
Skills Required of a Call Center Insurance Agent:
- Strong phone and verbal communication skills.
- Previous telesales experience.
- Customer focused.
- Target driven.
- Ability to multi-task and manage time effectively.
- Ability to work well within a team as well as individually.
If you have a wealth of telesales experience, please apply now and send your up to date CV to Emma Sharp at Red Flag Recruitment.