Lounge & Bar Host
A fantastic opportunity has arisen for a Food and Beverage Host to join our team in Victoria Lounge & Bar.
At The Grand, we make hospitality truly meaningful. At every level, we seek out exceptional individuals and people with talent, charisma and vision – the attributes that makes The Grand experience special.
In return for your passion and commitment, we offer a great package including a share of the service charge & gratuities, complimentary gym facilities, hotel recognition scheme, employee assistance program, discounted use of hotel facilities and a high street, local attraction and retail discount programme.
As Food & Beverage host, you will be the main point of contact for all guests arriving to our food and beverage areas, being responsible for ensuring that all guest special occasions are actioned and our guest’s expectations are exceeded. You will be responsible for contacting our hotel residents, upselling our food and beverage facilities as well as being on hand during peak check in times to promote the lounge facilities directly with our guests.
During service times, you will act as the host to the food & beverage teams, ensuring that every guest is met with a warm, personal and genuine welcome and seated at their tables with an explanation of the service that is to follow.
The ideal candidate will have exceptional hospitality skills and be able to build rapport easily with all guests, be a great communicator and have knowledge of food and beverage operations. You will also need to be computer literate, and adopt an organised and methodical approach to work.
We are looking for individuals with a real interest in delivering outstanding hospitality, an energy and drive to succeed and a desire to be the best.
If this is a challenge that excites you, then apply now!
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