Supervisor at Pier Pressure Escape Rooms

Location
Brighton, East Sussex
Salary
£19,000-£21,000 plus bonuses
Posted
18 Sep 2019
Closes
09 Oct 2019
Ref
Supervisor Oct19
Contract Type
Permanent
Hours
Full Time

We are Brighton’s #1 rated escape room venue and are looking for an outgoing, charismatic and driven individual to join our team as a supervisor.

We are a fun and constantly expanding team, who love what we do and work hard to ensure that every one of our customers has a fantastic experience when they come to play one of our games.

As a supervisor, you’d be responsible for:

  • Greeting customers on arrival at our venue and giving briefings.
  • Dealing with customer service enquiries (in person, over the phone and over email).
  • Helping the management team with scheduling of staff and organising rotas.
  • Acting as a games host and operating games which involves playing a character to deliver the briefing, then manning the controls and providing clues during the games.
  • Helping with keeping the venue clean and tidy.
  • Be a keyholder to lock up the venue at the end of shifts.
  • Be a duty team leader at times and responsible for ensuring all games hosts get their breaks as well as troubleshooting any issues.

We are looking for somebody with the following skills:

  • Organised and able to operate independently.
  • Personable and able to make easy conversation with strangers.
  • Be able to stay calm and problem solve in time pressured scenarios.
  • Acting experience is a plus but not essential.
  • Competent with computers / technology.
  • Experience as a team leader.
  • A love for escape rooms, games and puzzles.

The position offered is full time Wednesday-Sunday. We are open between 9am-10.30pm so shift times will vary.

Applications open until 9th October and 1st Interviews will be held 16th-19th October.

To apply, please send CV and cover letter to jobs@pierpressure.co.uk. In the cover letter, be sure to state which role you are applying for and it must include an answer to the following question:

“If you were to design your own escape room, what theme and story would you pick and why?”

Applications without an answer to this question will not be considered.

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